Cisco Introduces a New Generation of Collaboration Devices at ISE 2026

Cisco just announced a new wave of collaboration technology at Integrated Systems Europe (ISE) 2026, advancing its vision of one intelligent platform for every space, built for future-proofed workplaces.

The launches of Room Kit Pro G2, Desk Pro G2, and Wireless Phone 9821 mark a major evolution in how collaboration hardware is designed, deployed and experienced. Built around simplicity, AI-powered intelligence and deep cloud integration, the new portfolio will be re-emphasised next week at Cisco Live EMEA, reinforcing Cisco’s strategic focus on connected, hybrid-ready workplaces.

Across the announcements, the message was clear: remove complexity, improve meeting experiences, and create collaboration spaces that feel natural and consistent wherever teams connect.

For Australian organisations investing in modern workplace technology across offices, campuses and operational environments, the new Cisco collaboration devices signal where the market is heading.

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Room Kit Pro G2: The Collaboration Engine for High-Impact, Future-Proofed Workspaces

Positioned as Cisco’s most powerful and flexible collaboration platform, the Room Kit Pro G2 targets large meeting rooms, auditoriums and complex collaboration environments where performance, scalability and simplicity matter.

Built on an AV-over-IP architecture, the system supports multiple IP cameras and microphones within a single unified platform, significantly reducing traditional AV complexity. AI-powered meeting intelligence automatically delivers speaker tracking, intelligent framing, cinematic layouts and advanced noise suppression, creating immersive hybrid experiences that feel natural for both in-room and remote participants.

With enhanced processing performance, ultra-high-resolution output and native support for Webex, Microsoft Teams Rooms and Zoom, the Room Kit Pro G2 is designed to evolve with workplace needs, a core pillar of Cisco’s future-proofed workplace strategy.

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Desk Pro G2: Intelligent Collaboration for Every Desk and Huddle Space

The Desk Pro G2 brings Cisco’s premium collaboration experience into personal workspaces and small meeting rooms, aligning with the shift toward flexible, technology-enabled office design.

Its 27-inch 4K touchscreen, dual-camera system and AI-driven framing adapt automatically to individuals or small groups, while a single USB-C connection powers the device and connects laptops in one step.

With broad platform support across Webex, Microsoft Teams and Zoom, Desk Pro G2 fits seamlessly into today’s multi-platform collaboration environments, aligning with the shift toward flexible and technology-enabled office design.

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Wireless Phone 9821: Enabling Connected, Mobile Workforces

Extending collaboration beyond desks and meeting rooms, the Wireless Phone 9821 is built for mobile and frontline teams operating in demanding environments.

With enterprise-grade durability, Wi-Fi 6E connectivity and deep integration with Cisco’s unified communications ecosystem, the device supports real-time communication across healthcare, manufacturing, logistics and large campus environments.

The launch reflects Cisco’s broader workplace vision: future-proofed collaboration must connect every worker, not only those in traditional office settings.

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One Platform, Every Space, Built for the Future of Work

What connects Cisco’s latest collaboration devices is how they sit within a single management environment rather than operating as isolated room systems.

Room Kit Pro G2, Desk Pro G2 and Wireless Phone 9821 connect into the same Control Hub framework used across Cisco’s wider collaboration portfolio. From one interface, teams can monitor device health, software status, room usage and performance across multiple sites.

Instead of managing meeting rooms as individual AV projects, organisations gain a consolidated view of their collaboration environment, making it easier to standardise spaces, maintain performance and scale deployments across offices and campuses.

This integrated approach reduces the need for multiple management platforms and simplifies ongoing operations across large collaboration estates.

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Workspace Intelligence Integrated into Everyday IT Workflows

Cisco is also introducing Workspace Intelligence capabilities that bring real workspace data directly into everyday IT workflows.

Through integrations with tools such as Microsoft Copilot and Cisco’s AI Assistant, teams can explore how spaces are being used, identify underutilised rooms, track collaboration patterns across buildings and plan capacity more effectively.

These insights are drawn directly from live Control Hub data, including device status, utilisation metrics and environmental information, ensuring decisions are based on real workplace behaviour while maintaining enterprise-grade security.

Early access to these AI-powered Workspace Intelligence features is expected to begin in Q1 2026.

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What This Means for the Australian Market

Across Australia, organisations are accelerating the evolution of their workplace technology environments, shaped by hybrid work models, distributed teams and a shift toward more flexible, experience-driven office design.

Key priorities increasingly include:

• Scalable collaboration systems across multi-site operations
• Simpler, IP-based AV infrastructure with fewer standalone components
• Consistent high-quality hybrid meeting experiences in every space
• Deeper integration with enterprise IT, networks and security frameworks
• Reliable communication tools for frontline and mobile workforces

The Cisco collaboration innovations launched at ISE 2026 directly address these needs, offering a connected, scalable approach designed for long-term performance.

With deep experience delivering Cisco collaboration environments nationwide, Pro AV Solutions continues to support organisations across corporate, education, healthcare, government and enterprise sectors as they build future-proofed collaboration spaces across Australia.

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